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The Adobe Install Experience, part 2

27 August 2008 1:53 pm UTC

I had everything installed, and decided I wanted to look at the crud in my Applications menu with a view to removing it. I started with Adobe Stock Photos.

Here’s the result of launching Adobe Stock Photos.

AdobeInstall18.jpg

All right, fine, let’s uninstall it and get rid of that item in my Applications menu. I click on “Find out how.”

AdobeInstall19.jpg

I have to download an uninstaller. I have an uneasy feeling about this. None of those apps that turned my Dock into a corn popper can do an uninstall? Let’s see what happens.

I click the “Download the Mac uninstaller now” link and it launches Safari. I didn’t really expect it to, you know, download the Mac uninstaller now or anything. OK, I’ll click the download link on that web page.

AdobeInstall20.jpg

Whaddyaknow, it took me to another page. Funny that they call it PatcherApplication.dmg rather than Uninstaller.dmg. Oh well. Guess I’ll Proceed to Download.

AdobeInstall21.jpg

Ha ha! I still don’t get to “Download the Mac uninstaller now,” but rather jump to yet another web page. This is great fun. At least I get assurance that I’m on the right track for the Adobe Stock Photos uninstaller.

“Download Now” brought me a quick download. Now we’re getting somewhere. Let’s launch it.

AdobeInstall22.jpg

Somehow that doesn’t seem quite the right message. I don’t want to update the bloody thing, I want to send it to oblivion.

AdobeInstall27.jpg

Yep, it says “Installing blah blah blah… Couple of hundred files, it looked like. This is a funny uninstaller. Hey, now it’s done.

AdobeInstall23.jpg

Anyone care to bet on whether I’ll see Adobe Stock Photos in my Applications menu?

AdobeInstall24.jpg

It’s still there. I wonder what will happen if I try to launch it.

AdobeInstall25.jpg

That sort of looks familiar. In fact, except for the dialog box, it’s the same thing I got last time. Looks like Adobe’s link to an uninstaller leads to an updater instead.

If I were to point out that Adobe has been aware of this issue for quite some time, I’d have to deviate from my intention of reporting only my personal experience. So I won’t tell you how long people have been complaining that the uninstaller is really an updater.

I give up on Adobe Stock Photos. Fortunately, it’s on a separate drive, so I don’t have to worry about crud collecting in my main working system.

One more thing before I retire for the night. Maybe I can find out what Adobe Device Central is all about. I have to stop and take a screen shot of the Applications submenu.

AdobeInstall28.jpg

Now this is just appalling. I might have expected it ten years ago, but modern systems know all about internationalization. There’s a way to conceal localizations from the user. It’s very straightforward. But, Adobe, you guys are not real programmers, are you?

Well, I launch Device Central, and now I see that it has something to do with mobile devices (iPhone not included, as far as I could tell). I see the words Flash® Lite™. So that’s what one half hour of my life was wasted on. I don’t even want this lousy app, and I wasn’t given the option of not installing it (although I was allowed to choose not to install the apps that I HAD PAID FOR).

It’s nearly midnight. I’m going to bed.

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